"Education is unique among consumer products -- when it fails to work as advertised, it's the customer that gets labelled as defective." -Kevin Killion
http://quotes.liberty-tree.ca/quote_blog/Kevin.Killion.Quote.57F0
"Bureaucracy defends the status quo long past the time when the quo has lost its status." -Laurence J. Peter (1919-1990) American educator, "hierarchiologist", best known for the formulation of the 'Peter Principle'
http://quotes.liberty-tree.ca/quote_blog/Laurence.Peter.Quote.31A0
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