Tuesday, October 26, 2010

IBM Helps Clark County Deliver Social Services

IBM Helps Clark County Deliver Social Services
Analytics Helps Improve Citizen Service, Adds Millions in New Revenue


LAS VEGAS, Oct. 25 /PRNewswire/ -- IBM (NYSE: IBM) today announced that Nevada's Clark County Family Services Department is using IBM business analytics software to improve the delivery of social services and ensure compliance with new state regulations. Furthermore, IBM has helped Clark County generate more than $7 million in new revenue in less than 18 months.

Clark County is the 15th-largest county in the U.S. and provides regional family and social services to more than two million residents. The Family Services Department is the local public agency whose role is to help keep children safe, as required by the Federal Adoption and Safe Families Act. The department runs numerous services – from child protective services to foster care services to adoption services – all of which require a large amount of data input and access.  FULL STORY

So does that mean the monsters can respond to FOIA/ Privacy Act / Sunshine Law requests in less than 90 days?  Will the computer automatically redact most of the pages and make them useless for discovery like they do now?  Does that mean that the agency is complying with any regulations or children are actually being "kept safe"?  Naw, it enabled the county to collect $7 million in new revenue, which is probably the enhanced ability to defraud Medicare.

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