DHS policy puts burden on seniors
Muskogee Pheonix
An attempt by the Oklahoma Department of Human Services to cut back on fraud by its workers places an undue financial responsibility on seniors using DHS services.OK AuthentiCare requires health care providers in the ADvantage and State Plan Personal Care programs to make a toll-free call from the client’s phone when they arrive.
A letter mailed by DHS’ Aging Services Division says when the health care provider calls, electronic voice-recognition confirms they have arrived at the client’s home. A second call from the client’s phone when the health care visit is finished establishes the time the provider completed the services.
It sounds as if DHS has an issue with its workers and has created a plan that places a potential financial burden on seniors.
Seniors who chose to own a cell phone instead of a landline conceivably would have to buy a landline in order to receive services.
As cell phone technology and access improves, more people will dump their landlines.
It appears some DHS workers must have been claiming house visits they did not make.
We do not want to label all DHS workers as cheats. However, it seems enough workers were skipping their responsibilities that DHS felt the need to create this new requirement.
It is not fair to pass an expense onto seniors because some DHS workers do not have the integrity to actually do their job.
DHS needs to do additional research to find a solution that does not burden seniors
What more disgusted words is there for me to say? This organization is utterly corrupt from top to bottom and there's really NO fixing it. See, here they are dealing with ADULTS who can TELL on them, not kids.
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